Process Automation

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Loading Dock Leveler

Texcity Logistics uses dock levelers, to ensure smooth loading and unloading experiences. Our dock levelers are designed to handle all types of vehicles, making it easy to transfer goods from the vehicle to the warehouse and vice versa. We also provide trolleys for ease of handling, which can be used to transport goods within the warehouse. Our material handling systems are regularly maintained and serviced to ensure their optimal performance.

By utilizing these material handling systems, Texcity Logistics has improved the efficiency and safety of our operations. Our team is trained to use the systems effectively and efficiently, which reduces the risk of accidents and damage to goods. Additionally, our systems help us to streamline our processes and minimize turnaround times, which results in faster and more reliable deliveries for our clients.

Conveyor Belt System

Texcity Logistics has implemented belt conveyor systems to move material inside the warehouse, making the progress more time efficient. This system allows for the implementation of future technologies like barcode scanning and product identifiers, making it easier to track and manage inventory. The belt conveyor system also reduces the labor ease the handling, resulting in faster and safer handling of goods. By investing in advanced material handling systems, Texcity Logistics has improved its operational efficiency and customer service while reducing the risk of injuries and delays.

Digital Automation

We streamlined our operations, reduced response times, and improved customer satisfaction. These innovations represent Texcity Logistics’s commitment to using technology to improve the logistics industry and provide exceptional service to its customers.

Mailing

Texcity has implemented digital automation for their mailing process, allowing for faster and more efficient communication. The system includes both inward and outward mailings, as well as appointments and purchase orders. Additionally, notifications are sent out for delivery and any issues that may arise. The system also provides alerts and acknowledgments for incoming mails, improving overall communication and reducing the risk of delays or errors.

Notifications

Texcity Logistics has implemented a digital automation system that sends notifications to customers via Whatsapp and Telegram. These notifications include invoicing generation, dispatch status, sales return notification, route planning and timings to the customer, and exchange of information about the process across the organization. This system ensures that customers are always updated on the progress of their shipments, improving their overall experience with the company.

The use of Whatsapp and Telegram notifications also helps to streamline internal communication within the organization. It allows for quick and efficient exchange of information about the process among team members, reducing the need for time-consuming meetings and emails.

Inquiry Bots

Texcity has implemented chat bots to handle invoice-related customer queries and provide a quick and efficient way for customers. This not only reduces the workload on customer service teams but also allows for faster processing times and improved accuracy.

We used chat bots internally to view data in a more streamlined and user-friendly manner, reducing the need for employees to navigate through multiple systems and databases. This digital automation tool has helped Texcity Logistics to improve its operational efficiency and better serve its customers, while also freeing up valuable time for employees to focus on more complex tasks.